Piloting People (or not)
Pilots are great, navigators are great. We need them both. Assessing where your role is influences how you guide people. Knowing their needs and circumstance articulates which direction to shift to.
I was incredibly excited when I came up with the catch phrase (I’m sure I’m not the only one though), and thought I’d make a whole platform on it! As I began to write the chapter, I learned a whole lot more about what sounds good, versus what I really meant.